5-Star Y! Store Merchant

TOP RATED MERCHANT



SmithGear has received a Yahoo Top Service Rating for our excellence in providing products with timely shipping and top customer service.

YAHOO! BUYER PROTECTION PROGRAM



SmithGear also participates a the Yahoo Store program designed to protect the buyer. This program covers any item legitimately purchased through Yahoo! Shopping from SmithGear, as long as that item does not violate our terms of service.

This protection covers purchases of up to $1,000. Please see details at the Yahoo Buyer Protection Program.

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Excellent
Reviewer's rating:
Very happy with SmithGear and the product. I purchased the new Siemens Gigaset SL785 and 3 additional SL78H handsets. SmithGear was one of the first merchants to have the product in-stock and delivery was very fast for such new products. The Siemens Gigaset is top notch wireless telephone and worth ever penny. I trashed some Phillips that were less than 6 months old to move to the Gigaset.

Excellent
Reviewer's rating:
Excellent service. Item was recieved faster than expected and was exactly as described.

Excellent
Reviewer's rating:
I recently purchased some IR Wireless Headphone Sets for the TVs in my parents home from SmithGear.com. Site is easy to navigate and the photos, information and spec. lists for each item is very comprehensive. After I placed the order I received a confirmation email and another when the items shipped. My order arrived on time and the Headphones looked and worked just as described. I enjoyed shopping at this site and I would definitely buy from SmithGear again.

Excellent
Reviewer's rating:
In every category I was very satisfied, with the product as well as the service. I would gladly make another purchase.

Excellent
Reviewer's rating:
I purchased this for my mother who had been looking everywhere for a wireless headphone set to watch TV late at night. I happened upon this Smithgear website and was pleased with how easy it was to place my order and the immediate notification of my order status and tracking information. The item was delivered in a timely manner and item was as described and my Mother was very happy with the product. I highly recommend this company. Very professional.

Excellent
Reviewer's rating:
This was one of the best online purchases I have ever made. From order to delivery everything was perfect. I will happily order from this company again.

Excellent
Reviewer's rating:
I highly rate smithgear.com's customer service. I had service issues with the telephone I purchased from them and contacted their online customer service. I received fast, highly attentive, personalized communications. The problem turned out to be my telephone line, not the phone at all. I recommend the company and would purchase from them again.

Excellent
Reviewer's rating:
Website easy to use, standard shipping options with prices clearly stated. I took the least costly and received the product withing a couple of days. Overall, I will look at their site if I am looking for similar items.

Excellent
Reviewer's rating:
I was excited to find what I wanted, not only for this purchase but for further needs, because it was rather obscure. The prices were good and the items arrived in good condition and earlier than I had expected. I've already mentioned this site to others.

Excellent
Reviewer's rating:
I found my Sony wireless headphones set -- just what I wanted. I find it to be comfortable, has a long range and static free, both down stairs and upstairs. I highly recomend the Sony model RF970R 900mHz for enjoyable listening.

Excellent
Reviewer's rating:
Prompt shipment. Factory-sealed. No complaints!

Excellent
Reviewer's rating:
Product is excellent. Service is excellent. Dakota is much better than the Chamberlain driveway alert. I would recommend this product to anyone and the Smithgear also.

Excellent
Reviewer's rating:
Shipped right away. website has a good selection of products and a huge amount of information which is very helpful.

Excellent
Reviewer's rating:
My husband and I started looking for American made corded wall phones and Smithgear had just what we were looking for -- a fire engine red wall phone with a 5 year warranty. Service was prompt and easy. Instructions were easy even I could understand. Phone is working great. Thank you!

Excellent
Reviewer's rating:
I ordered a translator, but have found it very limited. Not this companies fault...I should have shopped for one with more of one language instead of one with many languages on it.

Excellent
Reviewer's rating:
I placed an order with this company. It was discounted even before the order was completed. I received almost instant email confirmation. The order arrived in less than three days (and one day of that was the fault of UPS). I received exactly what I ordered. I would definitely order from this company again.

Excellent
Reviewer's rating:
Very simple and hassle free

Excellent
Reviewer's rating:
Excellent purchase experience. Best price I could find for the item.

Excellent
Reviewer's rating:
My shopping experience was excellent and the merchandise - some cases for my new cell phone and other accessories - were even better than I expected. Thank-you.

Excellent
Reviewer's rating:
A+ Transaction,product & price!

Excellent
Reviewer's rating:
I have been looking for the traditional telephone to replace the one I had for many years. It was the most comfortable one to use. In this day of cell phone this was the only way I could replace it.

Excellent
Reviewer's rating:
I was very pleased with the price and the product offering. The shipping was excellent also. We received the product very quickly! It was a great shopping experience all the way around!

Excellent
Reviewer's rating:
Called and found item in stock (when most other sites, even "big box" sites) didn't have it. Owner was friendly, customer focused, informative and fast...what more could u ask for? ...seriously, he was all those things...very unusual these days! Kudos! Keep it up, we'll be back!