CONTACT INFOSmithGear
20 Towne Dr, #287
** TO RETURN AN ITEM, CLICK HERE
(NOTE: NO returns accepted at this address)
Bluffton, SC 29910
Phone:
Contact US via Telephone
** TO CONTACT US, CLICK HERE
E-mail:
RETURNSTO RETURN an item,
go here. Please see our
RETURN POLICY for full details and instructions.
TOP RATED MERCHANT
SmithGear has received a
Yahoo Top Service Rating for our excellence in providing products with timely shipping and top customer service.
Read recent customer reviews here. However, in the event you are not satisfied, SmithGear participates a the Yahoo Store program designed to protect the buyer.
YAHOO! BUYER PROTECTION PROGRAM
This program covers any item legitimately purchased through Yahoo! Shopping from SmithGear, as long as that item does not violate our terms of service. This protection covers purchases of up to $1,000. Please see details at the
Yahoo Buyer Protection Program.
$8.95 UPS GROUND FLAT RATE SHIPPING *
SmithGear offers $8.95 flat-rate UPS Ground Shipments.
* PLEASE NOTE this offer does not apply to shipments to
Alaska, Hawaii, Puerto Rico, Guam and the Virgin Islands. Same Day Shipping: UPS Air orders must be received by 3:00 PM EST Monday - Friday.
SHIPPINGUPS is our primary shipping courier. Shipping charges are calculated in real time from actual rates. Orders to PO Boxes (or APO/FPO) will shipped via US Postal Service. UPS does not ship to PO Boxes or APO/FPO.
ORDER PROCESSING AND TRANSIT TIMESMost orders will ship on the same business day or the next business day. There are always exceptions, and we make no promises to have orders shipped by the next business day.
Transit times count regular business days - Monday through Friday only, and
DO NOT include Saturdays, Sundays or common holidays.
The following map shows the number of business days you can expect your package to be in transit when shipping from Austin, TX via UPS GROUND:
INTERNATIONAL ORDERSWe do not ship outside the US at this time. We do not accept International Credit Cards (any funds drawn from Non-US banks). Any orders placed with a Non-US credit card will be automatically cancelled.