SmithGear > Returns Form / Policy

Returns Form / Policy


SmithGear provides all of our customers with a 30-Day "satisfaction guarantee."

If you are not satisfied with your purchase for any reason, simply notify us within 30 days of purchase (using the RA# request form below) that you would like to return the product.

We will then e-mail you return instructions (typically within 5 business days) with a specific return mail address and "RA Number". Thank you for your patience.

  • NO RETURNS WILL BE ACCEPTED BEYOND 30 DAYS OF PURCHASE DATE
  • No RETURNS will be accepted without prior authorization.
  • Shipping and handling charges are non-refundable.
  • Return authorization (RA) number must be REQUESTED within 30 days of purchase date.

   ** To REQUEST a RA Number, please CLICK HERE

Customer assumes full responsibility for any return shipping. All merchandise should be shipped via a trackable method and insured for full value.
Outside of 30 days, please contact the manufacturer for warranty support. Most products are warrantied by the product manufacturer for a limited time to cover damage during normal use. These warranties vary from product to product; and from manufacturer to manufacturer. If your merchandise becomes damaged during use, please contact the manufacturer for information and further assistance.


CUSTOMER SERVICE QUICK LINKS: